Official State of Rhode Island website
COVID-19 Vaccine FAQ’s for Rhode Island residents
For immediate assistance with COVID-19 inquiries, please call the COVID-19 Information Line at 401-222-8022, Monday-Friday, 8:30 a.m.-4:30 p.m. or email our new inbox at [email protected]. For all other inquiries, please call the Health Information Line at 401-222-5960, Monday-Friday, 8:30 a.m.-4:30 p.m. or email [email protected].
Please read this Policy carefully to fully understand how we collect, share, and protect your information. This Policy is incorporated into and is a part of the Terms and Conditions of Use for this Application. Access the Terms and Conditions of Use.
In order to deliver personalized and relevant information to you through the Application, we collect certain information from Users.
By operating the Application, we may collect and process the following data about you:
The information that we collect and store relating to you is primarily used to enable us to provide our products and/or services to you in the best possible manner. In addition, we may use the information for the following purposes:
To secure your information, we have put in place commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect on the Application.
Nonetheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically through the Application, and transmission of such data is therefore entirely at your own risk.
When you choose to use the Application to store your health information, such as a vaccination record, the Application has security measures such as encrypting the data on your phone or requiring the input of a passcode to access the information. However, you acknowledge that you are responsible for keeping your device secure to ensure the security of any data you choose to store in the Application and that any such data you store within the Application is only as secure as your device.
We will only disclose your information when you have given us permission to share it. For instance, you may consent to share your name, date of birth, and zip code with us in order to access your vaccine record, which will be used to identify your vaccine record in other applications maintained by the Rhode Island Department of Health. We may share your unique, anonymous Application ID with third parties necessary to provide products and/or services to you. We may also be required to disclose your information to third parties, such as where we are legally required to disclose your information, including, but not limited to, pursuant to a valid subpoena, order, search warrant or other law enforcement request.
By accessing third party websites or mobile applications through the Application, you are consenting to the terms and privacy policies of those websites and mobile applications. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
The Application is designed and intended for those who have reached 16 years of age. By using the Application, you affirm that you are at least 16 years of age or older. We are not liable for any damages that may result from a user’s misrepresentation of age.
No one under age 16 is authorized to submit or post any information, including personally identifying information, n the Application. Under no circumstances may anyone under age 16 use the Application.
By entering information of another person into the Application, you are affirming that you have the authority to enter that information. For example, a parent or guardian entering information relating to a minor is expressly representing that they have the legal right to access and enter that information.
Rhode Island Department of Health Information Line401-222-8022
Effective Date: September 1, 2021
1Definitions of terms used herein are stated in the Terms and Conditions of Use.
2Each time the Application is installed, it is assigned a unique, anonymous ID. This ID is not in any way linked to a User’s name or other personal identifying information. If the Application is uninstalled and reinstalled, a new Application ID is assigned.