Information about COVID-19 Test Results

If you were tested for COVID-19 in the State of Rhode Island, you can access an official record of your result at portal.ri.gov/results. You will be asked to enter your personal information and the date you were tested. You will get an error message if you try to access this portal before your results are ready or if the information you enter does not match the information on your test result.

This user guide has step-by-step instructions for accessing results on the portal. If you need help getting your test results, call 401-222-8022 or email [email protected]

If you were tested at a medical office, retail pharmacy, your workplace, or in school, you may need to contact the location where you were tested for a copy of your result.

RIDOH Letter Requests: Rhode Islanders who need to provide verification of their quarantine status, isolation status, or test results may request a letter by submitting this online form. Letters will be sent by email and are usually ready in 72 hours.  Instructions  Types of Letters  

  • Test result turnaround time depends on several factors, including the type of test you received, the laboratory conducting the testing, and the time a specimen is collected and transported to the lab. 
  • Rapid test results from State sites are ready in the same day. PCR test results are ready between 24 and 48 hours after you were tested.
    • If you have any COVID-19 symptoms, stay at home and isolate yourself to avoid spreading your symptoms to others while you are waiting for your test results. For more information about quarantine and isolation, visit this page.
  • For rapid testing, go to portal.ri.gov and schedule an appointment for a BinaxNOW test at one of several locations across the State. Locations that offer BinaxNOW rapid testing are noted on the self-scheduling portal. Free rapid testing is also available at community test sites. Appointments are not required at these locations and results are ready in the same day. 
  • Test results may be delayed for several reasons. For example, if the specimen is sent to an out-of-state commercial lab, labeled incorrectly, or information is missing, this could delay the processing time.
  • If you need help getting your test results, call 401-222-8022 or email [email protected]

If you received a COVID-19 test at a State-run site, you can access an official record of your result on portal.ri.gov/results

  • This user guide has step-by-step instructions for accessing results on the portal. 
  • If you need help getting your test results, call 401-222-8022 or email [email protected]

If you were tested at a medical office, retail pharmacy, your workplace, or in school, you may need to contact the location where you were tested for a copy of your result.

  • The State does not directly operate testing programs that take place in medical offices, retail pharmacies, workplaces, or in schools. As a result, some workplace or school-based testing programs only report positive results to the Department of Health. 
  • It is the responsibility of the school or employer to communicate results to you and to tell you that an official report will not be available if you test negative.
  • If you would like to have an official report of a negative result from a testing program held at a school or workplace, talk to your school or employer and ask them to report more detailed information about negative results to RIDOH. 
  • If you need an official record of a COVID-19 test result, you can schedule a free test through the State’s COVID-19 testing program at portal.ri.gov.

If you do not have symptoms but got a positive result on a rapid antigen test, RIDOH recommends a follow-up PCR test.

At-home COVID-19 tests are now available at some stores and pharmacies in Rhode Island. You can report a positive or negative result to RIDOH by calling the COVID-19 Info Line at 401-222-8022 and selecting option 6.

If you are a close contact of someone who tested positive, you cannot use an at-home test to shorten quarantine to 5 days. Schedule a COVID-19 test at a State-run testing site on portal.ri.gov.

If you are using an at-home test because you plan to travel out of state, check with the department of health in the state or country you are traveling to for quarantine and testing requirements. Some states, countries, or airlines may not accept at-home tests as proof of a negative result. 

Positive test result

If you test positive on an at-home test, isolate at home and call your healthcare provider. Your healthcare provider will report your positive test result to RIDOH.  If you do not have a healthcare provider, you can report your positive test result directly to RIDOH by calling the COVID-19 Info Line at 401-222-8022 and selecting option 6. Someone from RIDOH may contact you within a few days of reporting your result. To learn more about what to do if you test positive for COVID-19, visit covid.ri.gov/whattodo and review the section titled “Isolate if you test positive or have symptoms.”

Negative test result

If you get a negative result on an at-home test, you probably were not infected at the time you took the test. A negative test result only means that you did not have COVID-19 at the time of testing. Continue to take steps to protect yourself and others from COVID-19.  

If you have symptoms of COVID-19, but get a negative result on an at-home test, schedule a confirmatory PCR test on portal.ri.gov. Tests scheduled through portal.ri.gov are free and insurance is not required. Do not go to school or work if you feel sick.

If you test positive for COVID-19, stay home (isolate) for at least 10 days. The Rhode Island Department of Health will call you within a few days. If you learn that you are positive for COVID-19 before RIDOH calls you, take action right away.

If you do not have symptoms but got a positive result on a rapid antigen test, RIDOH recommends a follow-up PCR test.

Someone who tests positive for COVID-19 needs to isolate even if they do not have symptoms. Do not wait for RIDOH to call you to start making changes in your life and your daily routine.

If any of your symptoms get worse, call your healthcare provider.

If your test result is negative, you probably were not infected at the time your sample was collected.

A negative test result only means that you did not have COVID-19 at the time your sample was collected. Continue to protect your household from COVID-19.

  • These test site handouts describe the steps you should take after getting a rapid antigen test. 

If you start having any symptoms of COVID-19 after your test, call your healthcare provider and ask if you should be tested again.

If you have symptoms of COVID-19 and got a negative result on a rapid antigen test, RIDOH recommends following-up with a PCR test. 

People ages 12 and older are eligible to get vaccinated in Rhode Island. Learn more about the COVID-19 vaccine. 

An inconclusive test result means that you might be infected with COVID-19 and another sample is needed to determine if you are truly infected. An inconclusive result can happen if you are tested in the very early or late stages of infection when the amount of virus in your body is low. It can also happen if your swab did not collect enough of a sample.

You should isolate away from others and get tested again as soon as possible. You can schedule a free test online at portal.ri.gov or by calling 401-222-8022. 

The Rhode Island Department of Health (RIDOH) recommends getting a follow-up PCR test if:

  • You have symptoms and get a negative result on your rapid test.
  • You do not have symptoms and get a positive result on your rapid test.

RIDOH does not recommend getting a follow-up PCR test if:

  • You have symptoms and get a positive result on your rapid test.
  • You do not have symptoms and get a negative result on your rapid test.

Find out if you should get a follow-up PCR test. These test site handouts also describe the steps you should take after getting a rapid test. 

Rhode Island has adopted this protocol in accordance with guidance from the Centers for Disease Control and Prevention. The updated protocol supports Rhode Island’s effective clinical use of rapid tests in different testing situations. A follow-up PCR test also confirms whether you and your close contacts need to isolate or quarantine.

Any State-run test site can give you the follow-up PCR test. If you leave the test site before your rapid result is ready, you can schedule a follow-up PCR test at portal.ri.gov or by calling 401-222-8022. 

If you got your rapid test at a K-12 school, you can go to any general-public test site or K-12 test site to get your follow-up PCR test.

PCR tests are sent to a lab. Results are usually ready in 1 to 2 days on portal.ri.gov/results.

If you receive a follow-up PCR test, it is very important that you stay home and away from others as much as possible while you wait for your results. Do not go to school or work.

It is highly recommended that you get your follow-up PCR test on the same day you had your rapid antigen test.  If you do not get your recommended PCR test within 48 hours after your rapid test, RIDOH will consider your positive rapid result final and start contact tracing.

If your follow-up PCR test result is negative, you can end isolation and return to school or work.

If your follow-up PCR test result is positive, you need to continue isolating for 10 days from the date of your first test.