Information about COVID-19 Test Results

If you were tested for COVID-19 at a State-run test site, you can access an official record of your result at portal.ri.gov/resultsThis user guide has step-by-step instructions for accessing results on the portal. If you need help getting your test results, call 401-222-8022 or email [email protected]

If you were tested at a medical office, retail pharmacy, your workplace, or in school, contact the location where you were tested for a copy of your result.

RIDOH Letter Requests: Rhode Islanders who need to provide verification of their quarantine status, isolation status, or test results may request a letter by submitting this online form. Letters will be sent by email and are usually ready in 72 hours.  Instructions  Types of Letters  

Test result turnaround time depends on several factors, including the type of test you received, the laboratory conducting the testing, and the time a specimen is collected and transported to the lab. 

  • Test results may be delayed for several reasons. For example, if the specimen is sent to an out-of-state commercial lab, labeled incorrectly, or information is missing, this could delay the processing time.
  • Some test results may be slightly delayed when the volume at State-run COVID-19 test sites increases, like before or after a holiday, after test sites are closed, or when demand for testing is high. 

If you were tested at a State-run test site:

  • Rapid test results are ready in the same day.
  • PCR test results are ready one to two days after you were tested.
    • If you have any COVID-19 symptoms, stay at home and isolate yourself to avoid spreading your symptoms to others while waiting for your test results. For more information about quarantine and isolation, visit this page.
  • If you need help getting your test results, call 401-222-8022 or email [email protected]

If you were tested at a medical office, retail pharmacy, your workplace, or in school, contact the location where you were tested with questions about test results. 

If you received a COVID-19 test at a State-run site, you can access an official record of your result on portal.ri.gov/results

  • This user guide has step-by-step instructions for accessing results on the portal. 
  • If you need help getting your test results, call 401-222-8022 or email [email protected]

If you were tested at a medical office, retail pharmacy, your workplace, or in school, you may need to contact the location where you were tested for a copy of your result.

  • The State does not directly operate testing programs that take place in medical offices, retail pharmacies, workplaces, or in schools. As a result, some testing programs only report positive results to the Department of Health. 
  • It is the responsibility of the location where you were tested to communicate results to you.

If you do not have symptoms but got a positive result on a rapid antigen test, RIDOH recommends getting a lab-processed test to confirm your results. Learn more about RIDOH's confirmatory testing protocol. 

At-home COVID-19 tests are now available at some stores and pharmacies in Rhode Island. You can report a positive or negative result to RIDOH by calling the COVID-19 Info Line at 401-222-8022 and selecting option 6.

If you are a close contact of someone who tested positive, you cannot use an at-home test to shorten quarantine to 5 days. Schedule a COVID-19 test at a State-run testing site on portal.ri.gov.

If you are using an at-home test because you plan to travel out of state, check with the department of health in the state or country you are traveling to for quarantine and testing requirements. Some states, countries, or airlines may not accept at-home tests as proof of a negative result. 

Positive test result

If you test positive on an at-home test, isolate at home and call your healthcare provider. Your healthcare provider will report your positive test result to RIDOH.  If you do not have a healthcare provider, you can report your positive test result directly to RIDOH by calling the COVID-19 Info Line at 401-222-8022 and selecting option 6. Someone from RIDOH may contact you within a few days of reporting your result. To learn more about what to do if you test positive for COVID-19, visit covid.ri.gov/whattodo.

Negative test result

If you get a negative result on an at-home test, you probably were not infected at the time you took the test. A negative test result only means that you did not have COVID-19 at the time of testing. Continue to take steps to protect yourself and others from COVID-19.  

If you have symptoms of COVID-19, but get a negative result on an at-home test, schedule a confirmatory PCR test on portal.ri.gov. Tests scheduled through portal.ri.gov are free and insurance is not required. Do not go to school or work if you feel sick.

If you test positive for COVID-19, stay home (isolate) for at least 10 days. The Rhode Island Department of Health will call you within a few days. If you learn that you are positive for COVID-19 before RIDOH calls you, take action right away.

Someone who tests positive for COVID-19 needs to isolate even if they do not have symptoms. Do not wait for RIDOH to call you to start making changes in your life and your daily routine.

  • Tell people that you have been in close contact with that you have COVID-19. Your close contacts can learn about quarantine requirements and recommendations at covid.ri.gov/whattodo
  • Complete the Contact Tracing Survey on portal.ri.gov/results. This survey helps RIDOH begin the contact tracing process and identify any support you may need during isolation.

If any of your symptoms get worse, call your healthcare provider.

If you do not have symptoms but got a positive result on a rapid antigen test, RIDOH recommends getting a lab-processed test to confirm your results. Learn more about RIDOH's confirmatory testing protocol. 

A negative test result means that you did not have COVID-19 at the time your sample was collected. Continue to protect your household from COVID-19.

If you start having any symptoms of COVID-19 after your test, call your healthcare provider and ask if you should be tested again.

If you have symptoms of COVID-19 and got a negative result on a rapid antigen test, RIDOH recommends getting a lab-processed test to confirm your results. Learn more about RIDOH's confirmatory testing protocol. 

Get vaccinated if you're not yet. People ages 12 and older are eligible to get vaccinated in Rhode Island. Learn more about the COVID-19 vaccine. 

An inconclusive test result means that you might be infected with COVID-19 and another sample is needed to determine if you are truly infected. An inconclusive result can happen if you are tested in the very early or late stages of infection when the amount of virus in your body is low. It can also happen if your swab did not collect enough of a sample.

You should isolate away from others and get tested again as soon as possible. For a list of COVID-19 testing options, visit covid.ri.gov/testing. 

The Rhode Island Department of Health (RIDOH) recommends confirmatory testing if:

  • You have symptoms and get a negative result on your rapid antigen test.
  • You do not have symptoms and get a positive result on your rapid antigen test.

RIDOH does not recommend confirmatory testing if:

  • You have symptoms and get a positive result on your rapid antigen test.
  • You do not have symptoms and get a negative result on your rapid antigen test.

Your confirmatory test must be a lab-processed nucleic acid amplification test (NAAT) or polymerase chain reaction (PCR) test. You cannot use a rapid NAAT or PCR test or an at-home NAAT or PCR test to confirm your rapid antigen test result. Learn more about the confirmatory testing protocol. 

Any State-run test site can give you a PCR test to confirm your rapid antigen test result. If you leave the test site before your rapid antigen test result is ready, you can schedule a follow-up PCR test at portal.ri.gov or by calling 401-222-8022. 

PCR tests are sent to a lab. Results are usually ready in one to two days on portal.ri.gov/results. It is very important that you stay home and away from others as much as possible while you wait for your results. Do not go to school or work.

If your confirmatory test result is negative, you are not infected with COVID-19 and may return to school or work. Contact tracing is not needed. Close contacts do not need to quarantine.

If your confirmatory test result is positive, you have COVID-19 and should isolate at home. Contact tracing is needed. Close contacts should quarantine. More information is available at covid.ri.gov/whattodo.

If you got your rapid antigen test at a pre K-12 school, you can go to any State-run test site to get your confirmatory test. Learn more about testing pre K-12 students and staff.

It is highly recommended that you get your confirmatory test on the same day you had your rapid antigen test.  If you do not get your recommended confirmatory test within 48 hours after your rapid antigen test, RIDOH will consider your positive rapid antigen test result final and start contact tracing.