401Health

401Health is Rhode Island’s public health mobile application. The application currently provides Rhode Islanders with an easy way to check COVID-19 symptoms, find COVID-19 vaccine records, and learn about COVID-19 testing, treatment, and vaccination.

Download the 401Health app now at the links below. 

If you use the CRUSH COVID RI app, please update your app to begin using 401Health. 

401 Health
401Health application home screen
iOS App Store
Google Play store

How does 401Health work?

401Health is a one-stop place to get all the information you need about COVID-19 in Rhode Island.

The Symptom Checker helps people understand what to do if they have symptoms or if they think they were exposed to someone who tested positive for COVID-19. 

The 401Health app supports SMART Health Cards. SMART Health Cards are digital or paper versions of your vaccine record that can be verified as authentic. For more information on SMART Health Cards, please visit the SMART Health Cards Frequently Asked Questions. 

 

Frequently Asked Questions

Click the links to read the Terms of Use and Privacy Policy. 

When you get vaccinated, you’ll get a vaccination card that tells you which COVID-19 vaccine you got and the date and location of your vaccination. Keep this card for your records.

Rhode Islanders can also get a copy of their COVID-19 vaccine record through portal.ri.gov/VaccineRecord. From the home screen, click “Get COVID-19 vaccine record” and follow the instructions to log into the Portal and view or print your COVID-19 vaccination record. Only people who have received their COVID-19 vaccination in Rhode Island will be able to look up their vaccination record through the Portal.

You can also get a copy of your COVID-19 vaccination record through the 401Health App. From the app home screen, click “My COVID-19 Vaccine Record.” Next, click “Add COVID-19 Vaccine Record” and follow the instructions. The record downloaded will have a QR code so that your vaccination record can be recognized as authentic.

To learn more about your digital vaccine record and Smart Health Cards, please visit the SMART Health Cards Frequently Asked Questions.

If you have trouble finding your vaccination record, you can call 401-222-8022 for help. You can also call your primary care physician to check your vaccine record.

Error: Information entered may not be “correct”  

There may be a difference between the information you entered and the information in the Rhode Island Child and Adult Immunization Registry (RICAIR). For example, if you enter a nick name (e.g., “Crissy” instead of “Cristina”) to look up your record, but your record has your full name (“Cristina”), this may show up as an error. To fix this, please complete and submit a RICAIR COVID-19 Immunization Record Correction Request form. 

 Error: Unable to access phone or email for security code 

To look up your vaccination record, you will need to enter a security code that will be sent to the phone or email address you used to sign up for your vaccination. If you cannot access the phone, or it’s out of service, the number you entered is a landline, or you cannot access the email address, you may need to update the phone number or email in the Rhode Island Child and Adult Immunization Registry (RICAIR). To fix this, please complete and submit a RICAIR COVID-19 Immunization Record Correction Request form. 

Each dose will be included in your vaccination record in your phone. In the 401Health app, click "My COVID-19 Vaccine Record," then click on your COVID-19 Vaccination card. Scroll down to see your other doses of COVID-19 vaccine.   

The Symptom Checker helps people understand what to do if they have symptoms or if they think they were exposed to someone who tested positive for COVID-19.  Answers to Symptom Checker questions are anonymous.

By default, your data are encrypted and stored locally on your phone and are not shared with the State. Your data are only shared if you choose to share them. An example of sharing your data is when you enter your information to request a vaccine record. If you do share your data, they will be encrypted and securely stored on servers licensed by the State of Rhode Island.

All personally identifiable information is data RIDOH already has access to if you were vaccinated in Rhode Island. These data are only used for the purpose of matching you to your vaccine record. 

Yes. You can delete the app at any time. Your data are encrypted and stored locally on your phone and not shared with the State. When you delete the app, you delete the data as well.  

If you choose to look up your vaccine record, you will submit personally identifiable information to help locate your vaccine record. All personally identifiable information is data RIDOH already has access to if you were vaccinated in Rhode Island. These data are only used for the purpose of matching you to your vaccine record.

You, as the user, own the data stored on the phone. Any data you send to RIDOH, like your symptoms, are owned by RIDOH.  

401Health works best on the following phones: 

iPhone Users: 

  • iPhone 7 or newer 
  • iOS 11.x or newer 

Android Users: 

  • Samsung Galaxy S10/ S10 Plus (Android 9 or Above) 
  • Samsung Galaxy S8/S9/S9 Plus (Android 8 or Above) 
  • Pixel Series (Android 8 and Above)